Salesforce + Open Source

The leading CRM Salesforce.com can be integrated with websites and web applications powered by open source

Salesforce + Open SourceSalesforce.com can help organizations engage supporters and automate business processes. It is mature, feature-rich, highly customizable, and integrates beautifully with open source tools.

Salesforce.com is a software-as-a-service solution. With SaaS the latest features are always available, letting you focus on your mission instead of on maintaining an IT infrastructure. Plus Salesforce.com has been integrated with a wide variety of best-of-breed tools. For example you can manage email campaigns with Constant Contact or MailChimp, payments with PayPal or Click&Pledge, event registrations with Brown Paper Tickets or Eventbrite - all without losing centralized control of your data.

Here are a few of the ways that Salesforce can be integrated with an open source website or web application.

  • Track supporter engagement by creating or modifying Salesforce records when users fill out surveys or "contact us" forms, sign up for activities, donate, or volunteer.
  • Build an integrated member portal using an open source platform, retaining the ability to use Salesforce's rich reporting features without using lots of Salesforce portal licenses.
  • Add a rich search experience to your website by using Salesforce data with a custom faceted search using open source tools.

Great for Non-Profits

The combination of Salesforce and open source is a great deal for non-profits. The open source components have no licensing fees, and Salesforce.com is very affordable thanks to the Power of Us program: the Salesforce Foundation will donate up to 10 enterprise licenses to 501(c)3 organizations, and any additional licenses are deeply discounted. Jazkarta's expertise can help you keep other costs down as well. For example, by carefully designing how communication flows between the two systems,we can keep down the number and cost of Salesforce API calls.

Read More

  • For the Love of Volunteers - A volunteer management system case study
  • Plone+Salesforce - High level description of the Salesforce integration toolkit available for this enterprise grade CMS
  • Plone+Salesforce - Presentation gives technical details about the Plone+Salesforce integration toolkit and compares to integrations with other open source CMSes