Salesforce + Open Source

The leading CRM Salesforce.com is mature, feature-rich, highly customizable, and can be integrated with websites and web applications powered by open source

Salesforce.com is a software-as-a-service solution, which offers advantages to organizations with limited IT budgets. SaaS solutions provide faster time-to-market, the latest features are always available, and they let you focus on your mission instead of on maintaining an IT infrastructure. Plus Salesforce.com is already integrated with a wide variety of best-of-breed tools. For example you can manage email campaigns with Constant Contact or MailChimp, payments with PayPal or Click&Pledge, event registrations with Brown Paper Tickets or Eventbrite - all without losing centralized control of your data.

Here are a few of the ways that Salesforce can be integrated with an open source website or web application. 

  • Create Salesforce Lead records when new users fill out surveys or "contact us" forms.
  • Record logged in members' interactions with your website on their Contact record in Salesforce.
  • Build an interactive customer portal without using lots of Salesforce portal licenses, but retain the ability to use Salesforce's rich reporting features.
  • Build a rich search UI quickly by using Salesforce's existing UI for data entry, plus a custom faceted search UI using open source tools.

Great for Non-Profits

The combination of Salesforce and open source is a great deal for non-profits. The open source components have no licensing fees, and Salesforce.com is very affordable thanks to the Power of Us program: the Salesforce Foundation will donate up to 10 enterprise licenses to 501(c)3 organizations, and any additional licenses are deeply discounted. Jazkarta's expertise can help you keep other costs down as well. For example, by carefully designing how communication flows between the two systems,we can keep down the number and cost of Salesforce API calls.

Read More

  • Plone+Salesforce - High level description of the Salesforce integration toolkit available for this enterprise grade CMS
  • Plone+Salesforce - Gives technical details about the Plone+Salesforce integration toolkit and compares to other open source CMSes